Confessions of a failed quality improver

Abstract

Quality improvement projects (QIP) hold the potential to enhance patient care significantly; however, they are not always successful, with nearly one-third failing to achieve their goals¹. I would like to share my personal experiences as a quality improver, hoping that my journey, marked by challenges and setbacks, will serve as guidance for others, particularly my fellow members of Generation Z, who are often viewed as less resilient and prone to instant gratification. My aim is to prevent you from embarking on a similarly unprepared and frustrating journey...